Engineered for the Angler, Backed by Our Promise

Our Commitment to You

At Accurate Fishing Store, we craft and curate fishing gear for the serious angler—those who demand precision, durability, and performance in every cast. Our shipping and returns policies are built on the same foundation of trust and reliability that defines our reels, rods, and combos. We serve a global community of dedicated fishermen and women, from inshore enthusiasts to deep-sea slow-pitch jigging specialists.

Website & Customer Profile: Our clean, professional online storefront reflects the high-performance nature of our products. We cater to knowledgeable anglers who value technical specifications, robust construction, and specialized equipment for targeted fishing techniques.

Shipping Information

We ship worldwide (excluding some remote regions and parts of Asia). All orders are processed with care at our hub in Toledo, Ohio.

Order Processing & Delivery Timelines

  • Order Processing: 1-2 business days.
  • Shipping Options & Delivery:
    • Standard Shipping: $12.95 via DHL or FedEx.
      Delivery: 10-15 business days after shipment.
    • Free Shipping: Available on orders over $50 via EMS.
      Delivery: 15-25 business days after shipment.

Delivery times are estimates and may vary based on destination and customs processing. You will receive tracking information once your order ships.

Accepted Payment Methods

We accept Visa, MasterCard, JCB, and PayPal for secure, global transactions.

Returns & Exchanges Policy

We stand behind our gear. If a product doesn’t meet your expectations, here is our straightforward process.

Policy Overview

  • Window: 15 days from the date you receive your order.
  • Condition: Items must be in new, unused condition with all original packaging, tags, manuals, tools, and accessories included.

Step-by-Step Return/Exchange Process

  1. Initiate Your Request:
    Within 15 days of delivery, email our crew at [email protected] with your order number and item details. Use the template below for clarity.
  2. Receive Authorization & Instructions:
    We will respond within 1-2 business days with a Return Merchandise Authorization (RMA) number and shipping instructions to our Toledo, OH hub. Do not ship without an RMA.
  3. Package & Ship Your Item:
    Securely pack the item in its original box with all components. Include a copy of your order confirmation or the RMA form.
    Ship to:
    Accurate Fishing Store – Returns
    4151 Cedarstone Drive
    Toledo, OH 43604
    United States

    Note: Return shipping is the customer’s responsibility unless the return is due to our error or a defective product.

  4. Inspection & Processing:
    Our team will inspect the returned item within 3-5 business days of receipt. We will notify you via email once the inspection is complete and your request is approved.

Return/Exchange Request Email Template

Subject: Return/Exchange Request – Order #[Your Order Number]

Dear Accurate Fishing Store Crew,

I would like to request a [Return/Exchange] for my recent order.

Order Number: [Please provide]
Item(s) for Return/Exchange: [e.g., Valiant 2 Combo, Size M Reel]
Reason for Request: [e.g., Incorrect size, Product defect, Change of mind]

I confirm that the item is in new, unused condition with all original packaging and accessories.

Please provide the RMA number and return instructions.

Best regards,
[Your Full Name]
[Your Email Address]
[Your Phone Number – Optional]

Refund Timeline & Method

  • Timeline: Refunds are processed within 5-10 business days after we receive and inspect the returned item.
  • Method: Funds are returned to the original payment method used during purchase (Visa, MasterCard, JCB, or PayPal).
  • Notification: You will receive an email confirmation when the refund is issued. Please allow additional time for the refund to appear in your account, depending on your bank or provider.
  • Exchanges: Replacement items are shipped once the return is approved. Original shipping terms (standard or free) apply.

Non-Returnable Items

To ensure safety and integrity for all anglers, the following items are final sale and cannot be returned or exchanged unless they arrive defective or damaged:

  • Parts Kits & Reel Parts: Due to their technical, specialized nature and potential for customization.
  • Stickers: All sticker sales are final.
  • Personalized or Used Gear: Any item that has been used, altered, or personalized.
  • Clearance or Final Sale Items: These are explicitly marked at purchase.

Important: If you receive a defective or damaged item (including from the non-returnable list above), contact us immediately at [email protected] with photos. We will promptly arrange a resolution.

International Returns

For our global anglers:

  • International customers are responsible for return shipping costs, customs duties, and taxes.
  • We recommend using a trackable service (e.g., DHL, FedEx).
  • Refunds are issued in US Dollars (USD). Any currency exchange differences are the customer’s responsibility.

Need Assistance? Our Crew is Here.

Contact us with the same confidence you have in your gear.

Email: [email protected]
Mail: Accurate Fishing Store, 4151 Cedarstone Drive, Toledo, OH 43604, USA
Response Time: We aim to respond within 1-2 business days.

Accurate Fishing Store | 4151 Cedarstone Drive, Toledo, OH 43604 | Serving Anglers Worldwide