Welcome to the Accurate Fishing Store FAQ page. We’ve compiled answers to the most common questions about our products, shipping, payments, and more. Just like our gear, we aim for clarity and precision here. If you don’t find your answer below, our crew is always ready to help.

🌎 About Us & Our Products

Q: What kind of products does Accurate Fishing Store specialize in?
A: We are passionate about high-performance fishing gear for the serious angler. Our focus is on precision equipment including premium reels (like the Valiant 2 series), rods, slow pitch jigging kits, combo deals, and essential parts & apparel. Every item is selected or engineered for reliability and performance on the water.
Q: Who is the typical Accurate Fishing Store customer?
A: Our target angler is global, passionate, and values quality. Whether you’re into offshore big game fishing (check our ATD Combos), mastering the technique of Slow Pitch Jigging, or need reliable reel parts and clamps for maintenance, we cater to those who see fishing as more than a hobby—it’s a pursuit.
Q: What makes your store different?
A: We combine a curated selection of top-tier gear with a global shipping promise built for anglers. Operating from Toledo, USA, we deliver not just products, but a seamless experience—from our user-friendly website to our reliable delivery, ensuring you’re focused on fishing, not logistics.

🚚 Shipping & Delivery

Q: Where do you ship from and where do you deliver?
A: All orders are packed and shipped from our hub in Toledo, Ohio, USA (43604). We ship worldwide* to connect anglers everywhere with the gear they need. *Please note: We are currently unable to ship to a select few Asian countries and some remote regions. For specific details, please contact us.
Q: What are my shipping options and costs?
A: We offer two clear-cut options to match your mission:
  • Standard Shipping (MOST POPULAR): $12.95 flat rate via DHL or FedEx. Delivery in 10-15 business days after dispatch. Great balance of speed and value.
  • Free Shipping (VALUE DEAL): FREE on orders over $50 via EMS. Delivery in 15-25 business days after dispatch. Perfect for planned upgrades and combo deals.
Q: How long does order processing take?
A: We process orders in 1-2 business days. We meticulously check, pack, and prepare your gear with the same care we put into crafting our reels.
Q: Will I be able to track my order?
A: Absolutely. Once your order is shipped, you’ll receive real-time tracking information via email so you can follow your gear’s journey right to your doorstep.

💳 Payments & Security

Q: What payment methods do you accept?
A: For your convenience, we accept all major payment methods: Visa, MasterCard, JCB, and PayPal. Our checkout is secure and encrypted—shop with the same confidence you have when casting an Accurate ATD Combo.
Q: Is my payment and personal information safe?
A: Yes. We use industry-standard encryption and security protocols to protect all your transactions and personal data. Your security is as important to us as the drag on our reels is to you.

↩️ Returns & Refunds

Q: What is your return policy?
A: Your satisfaction is guaranteed. If any item doesn’t meet your expectations, you have 15 days from the delivery date to initiate a return. We aim to make the process as smooth and hassle-free as possible.
Q: Where can I find the full details on returns?
A: For complete instructions on how to return an item, condition requirements, and refund processing times, please visit our dedicated Returns & Refunds page (link in the website footer).

🛒 Orders & Accounts

Q: Do I need to create an account to place an order?
A: While you can check out as a guest, creating an account allows you to track your order history, save your preferences, and enjoy a faster checkout on your next adventure.
Q: I need to change or cancel my order. What should I do?
A: Please contact us immediately at [email protected]. We process orders quickly, so the sooner you reach out, the better the chance we can assist you.

Still have questions? Our crew is here for you.

📧 Email us at: [email protected]

Accurate Fishing Store | 4151 Cedarstone Drive, Toledo, US 43604
Serving Anglers Worldwide. Where Precision Meets Passion.